HP LaserJet P2015 Series
User Guide
HP LaserJet P2015 Series
User Guide
Copyright information
© 2006 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
Part number: CB366-90951
Edition 1, 09/2006
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Trademark credits
Microsoft
®
and Windows
®
are
U.S. registered trademarks of Microsoft
Corporation.
PostScript
®
is a registered trademark of
Adobe Systems Incorporated.
Energy Star
®
and the Energy Star mark
®
are
US registered marks of the United States
Environmental Protection Agency.
Table of contents
1 Product information
Product features ................................................................................................................................... 2
HP LaserJet P2015 printer .................................................................................................. 2
HP LaserJet P2015d printer ................................................................................................ 2
HP LaserJet P2015n printer ................................................................................................ 3
HP LaserJet P2015dn printer .............................................................................................. 3
HP LaserJet P2015x printer ................................................................................................. 3
Identify product parts ............................................................................................................................ 4
2 Control panel
3 Product software
Supported operating systems ............................................................................................................. 10
Printer connections ............................................................................................................................. 11
USB connections ............................................................................................................... 11
Network connections ......................................................................................................... 11
Connect the printer to the network .................................................................... 11
Install the printer software for the network printer ............................................. 12
Software for Windows ........................................................................................................................ 13
Windows printer drivers ..................................................................................................... 13
Windows driver types ........................................................................................ 13
Install the Windows printer software ................................................................. 13
To install printer software for Windows XP (64-bit) and Windows
Server 2003 ...................................................................................... 13
To install printer software for Windows 98 (driver only), Me (driver
only), 2000, and XP (32–bit) ............................................................. 13
Configure the Windows printer driver ................................................................ 13
HP ToolboxFX ................................................................................................................... 14
Embedded Web server ...................................................................................................... 14
Software for Macintosh ....................................................................................................................... 15
Macintosh printer drivers ................................................................................................... 15
Install the Macintosh printer driver .................................................................... 15
Configure the Macintosh printer driver .............................................................. 15
PostScript Printer Description files (PPDs) ........................................................................ 16
4 Supported paper and other media
Optimize print quality for media types ................................................................................................ 18
Guidelines for using media ................................................................................................................. 19
HP media ........................................................................................................................... 19
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Media to avoid ................................................................................................................... 19
Media that can damage the printer .................................................................................... 19
Paper ................................................................................................................................. 20
Labels ................................................................................................................................ 20
Label construction ............................................................................................. 20
Transparencies .................................................................................................................. 20
Envelopes .......................................................................................................................... 20
Envelope construction ....................................................................................... 20
Envelopes with double-side seams ................................................................... 21
Envelopes with adhesive strips or flaps ............................................................ 21
Envelope storage .............................................................................................. 21
Card stock and heavy media ............................................................................................. 21
Card stock construction ..................................................................................... 22
Card stock guidelines ........................................................................................ 22
Letterhead and preprinted forms ....................................................................................... 22
5 Print tasks
Load media ......................................................................................................................................... 24
Tray 1 ................................................................................................................................. 24
Tray 2 and optional tray 3 .................................................................................................. 24
Straight-through output path .............................................................................................. 25
Manual feed ....................................................................................................................... 25
Print-quality settings ........................................................................................................................... 26
Print on special media ........................................................................................................................ 27
Print on an envelope .......................................................................................................... 27
Print on transparencies or labels ....................................................................................... 28
Print on letterhead and preprinted forms ........................................................................... 29
Print on custom-size media and card stock ....................................................................... 30
Print on both sides of the page (duplex) ............................................................................................. 32
Manual two-sided printing .................................................................................................. 32
Manual two-sided printing using the top output bin ........................................... 32
Manual two-sided printing using the straight-through output door .................... 35
Automatic two-sided printing .............................................................................................. 38
Print multiple pages on a single sheet of paper (N-up printing) ......................................................... 40
Print booklets ...................................................................................................................................... 41
Print watermarks ................................................................................................................................ 42
Cancel a print job ............................................................................................................................... 43
6 Managing and maintenance
Printer information pages ................................................................................................................... 46
Demo page ........................................................................................................................ 46
Configuration page ............................................................................................................ 46
Supplies Status page ......................................................................................................... 46
Network Configuration page .............................................................................................. 46
HP ToolboxFX .................................................................................................................................... 47
To view HP ToolboxFX ...................................................................................................... 47
Status ................................................................................................................................. 48
Alerts .................................................................................................................................. 49
Set up status alerts ........................................................................................... 49
Set up e-mail alerts ........................................................................................... 49
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Help ................................................................................................................................... 49
Device settings .................................................................................................................. 50
Device information ............................................................................................ 50
Paper handling .................................................................................................. 51
Print quality ....................................................................................................... 51
Paper types ....................................................................................................... 51
System setup .................................................................................................... 52
Service .............................................................................................................. 52
Print settings ...................................................................................................................... 52
Printing .............................................................................................................. 52
PCL 5e .............................................................................................................. 52
PCL 6 ................................................................................................................ 52
PostScript .......................................................................................................... 53
Network settings ................................................................................................................ 53
Embedded Web server ....................................................................................................................... 54
Open the embedded Web server ....................................................................................... 54
Status tab ........................................................................................................................... 55
Settings tab ........................................................................................................................ 55
Networking tab ................................................................................................................... 55
Links .................................................................................................................................. 56
Replace the print cartridge ................................................................................................................. 57
Redistribute toner ............................................................................................................................... 59
Clean the printer ................................................................................................................................. 60
Clean the print-cartridge area ............................................................................................ 60
Clean the printer media path ............................................................................................. 61
Clean the pickup roller (tray 1) ........................................................................................................... 63
Clean the pickup roller (tray 2) ........................................................................................................... 66
EconoMode ........................................................................................................................................ 72
7 Problem solving
Finding the solution ............................................................................................................................ 74
Step 1: Is the printer set up correctly? ............................................................................... 74
Step 2: Is the Ready light on? ............................................................................................ 74
Step 3: Can you print a demo page? ................................................................................. 74
Step 4: Is the print quality acceptable? .............................................................................. 75
Step 5: Is the printer communicating with the computer? .................................................. 75
Step 6: Does the printed page look like you expected? ..................................................... 75
Contact HP support ........................................................................................................... 75
Status-light patterns ........................................................................................................................... 76
Common Macintosh problems ............................................................................................................ 83
HP postscript level 3 emulation errors ................................................................................................ 86
Media problem solving ....................................................................................................................... 87
Printed page is different than what appeared on screen .................................................................... 89
Garbled, incorrect, or incomplete text ................................................................................ 89
Missing graphics or text, or blank pages ........................................................................... 89
Page format is different than on another HP LaserJet printer ........................................... 90
Graphics quality ................................................................................................................. 90
Printer software problems .................................................................................................................. 91
Improve print quality ........................................................................................................................... 92
Light print or faded ............................................................................................................. 92
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Toner specks ..................................................................................................................... 92
Dropouts ............................................................................................................................ 92
Vertical lines ...................................................................................................................... 93
Gray background ............................................................................................................... 93
Toner smear ...................................................................................................................... 93
Loose toner ........................................................................................................................ 94
Vertical repetitive defects ................................................................................................... 94
Misformed characters ........................................................................................................ 94
Page skew ......................................................................................................................... 95
Curl or wave ....................................................................................................................... 95
Wrinkles or creases ........................................................................................................... 95
Toner scatter outline .......................................................................................................... 96
Clearing jams ..................................................................................................................................... 97
Print-cartridge area ............................................................................................................ 97
Input trays .......................................................................................................................... 99
Output bin ........................................................................................................................ 102
Straight-through output path ............................................................................................ 103
Automatic two-sided printing path .................................................................................... 104
Network setup problem solving ........................................................................................................ 109
Appendix A Accessory/Consumable addendum
Order supplies and accessories ....................................................................................................... 112
10/100 networking print servers ....................................................................................................... 113
HP print cartridges ............................................................................................................................ 114
HP policy on non-HP print cartridges ............................................................................... 114
Storing print cartridges ..................................................................................................... 114
Print cartridge life expectancy .......................................................................................... 114
Saving toner ..................................................................................................................... 114
DIMMs (memory or font) .................................................................................................................. 115
Install a memory DIMM ................................................................................................... 115
Test the DIMM installation ............................................................................................... 117
Remove a DIMM .............................................................................................................. 117
Appendix B Service and support
Hardware service ............................................................................................................................. 122
Extended warranty ........................................................................................................................... 122
Guidelines for repacking the printer ................................................................................................. 123
How to contact HP ............................................................................................................................ 123
Appendix C Printer specifications
Environmental specifications ............................................................................................................ 126
Acoustic emissions ........................................................................................................................... 126
Electrical specifications .................................................................................................................... 127
Physical specifications ..................................................................................................................... 129
Printer capacities and ratings ........................................................................................................... 130
Memory specifications ...................................................................................................................... 130
Port availability ................................................................................................................................. 130
Appendix D Regulatory information
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FCC compliance ............................................................................................................................... 132
Declaration of Conformity statements .............................................................................................. 133
Regulatory statements ..................................................................................................................... 134
Laser safety statement .................................................................................................... 134
Canadian DOC regulations .............................................................................................. 134
Korean EMI statement ..................................................................................................... 134
Laser statement for Finland ............................................................................................. 135
Environmental product stewardship program ................................................................................... 136
Protecting the environment .............................................................................................. 136
Ozone production ............................................................................................................ 136
Power consumption ......................................................................................................... 136
Toner consumption .......................................................................................................... 136
Paper use ........................................................................................................................ 136
Plastics ............................................................................................................................ 136
HP LaserJet printing supplies .......................................................................................... 136
HP printing supplies returns and recycling program information ..................................... 137
Paper ............................................................................................................................... 137
Material restrictions .......................................................................................................... 137
Disposal of Waste Equipment by Users in Private Household in the European
Union ............................................................................................................................... 137
Material safety data sheet ................................................................................................ 138
For more information ....................................................................................................... 138
Appendix E Warranty and licensing
Hewlett-Packard limited warranty statement .................................................................................... 140
Hewlett-Packard software license agreement .................................................................................. 141
Limited warranty for print cartridge life ............................................................................................. 142
Index ................................................................................................................................................................. 143
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