To clear a jam in the print-cartridge area, perform the following steps:
Do not use sharp objects, such as tweezers or needlenose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.
Press the print-cartridge-door button, and then remove the print cartridge from the printer.
To prevent damage to the print cartridge, minimize its exposure to direct light.
Open the straight-through output door.
Pull down the green pressure-release levers.
With both hands, grasp the side of the media that is most visible (this includes the middle), and
carefully pull it free from the printer.
Chapter 7 Problem solving
Replace the print cartridge, and close the print-cartridge door.