Step 5: Is the printer communicating with the computer?
Try printing a document from a software application.
Yes
If the document prints, go to
Step 6: Does the printed page look
like you expected?
No
If the document does not print, see
Printer software
problems
.
If you are using a Macintosh computer, see
Common
Macintosh problems
.
If you are using an HP postscript level 3 emulation driver,
see
HP postscript level 3 emulation errors
.
If you are unable to resolve the problem,
Contact HP support
.